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Date: 20 Dec 2006 06:36:42
From: mike_0_007@hotmail.com
Subject: cracked cobra


Hi, can i get your opinion here please?

I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
and the shaft.
Last weekend while playing I tee'd one a bit too high and sky'd it. Not
totally off
the top of the club, but the ball was probably about 20% over the edge.
Still carried about
240 yards.

Looked at the club for a potential sky mark and was shocked to see a 2
inch crack running
parallel to the face. crack is on the top of the club about 1/8 inch
back from the face.

brought the club to the golf shop where I was promptly told
"inappropirate use" and "cobra will not warranty"

so, one bad hit = totalled $300 club?





 
Date: 20 Dec 2006 11:02:14
From: Mike Dalecki
Subject: Re: cracked cobra


mike_0_007@hotmail.com wrote:
> Hi, can i get your opinion here please?
>
> I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
> and the shaft.
> Last weekend while playing I tee'd one a bit too high and sky'd it. Not
> totally off
> the top of the club, but the ball was probably about 20% over the edge.
> Still carried about
> 240 yards.
>
> Looked at the club for a potential sky mark and was shocked to see a 2
> inch crack running
> parallel to the face. crack is on the top of the club about 1/8 inch
> back from the face.
>
> brought the club to the golf shop where I was promptly told
> "inappropirate use" and "cobra will not warranty"
>
> so, one bad hit = totalled $300 club?
>

The shop is not being straight with you. Every club should be able to
tolerate a skymark.

I'd try two things. First, I'd go back to the store and ask them again,
nicely, to resolve it. If they won't, indicate--nicely--that this is
the last thing you'll ever buy there, and you'll pass that sentiment on
to your friends and acquaintances, as well as report the experience on
the internet.

If they don't change their tune, contact the manufacturer. This club
should have no problem with this--it's a manufacturing defect. They
should replace it.

Mike

--
Mike Dalecki GCA Accredited Clubmaker http://clubdoctor.com
RSG-Wisconsin 2006 Report http://dalecki.net/rsgwis2006/pics/
RSG-Wisconsin 2007: June 22-24----Lawsonia!


 
Date: 20 Dec 2006 06:47:58
From: squelchy
Subject: Re: cracked cobra



mike_0_007@hotmail.com wrote:
> Hi, can i get your opinion here please?
>
> I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
> and the shaft.
> Last weekend while playing I tee'd one a bit too high and sky'd it. Not
> totally off
> the top of the club, but the ball was probably about 20% over the edge.
> Still carried about
> 240 yards.
>
> Looked at the club for a potential sky mark and was shocked to see a 2
> inch crack running
> parallel to the face. crack is on the top of the club about 1/8 inch
> back from the face.
>
> brought the club to the golf shop where I was promptly told
> "inappropirate use" and "cobra will not warranty"
>
> so, one bad hit =3D totalled $300 club?

Hi

I had a very simmilier experiance with a K1 30min after purchasing it
went out to the driving range to give it a whak went very well and was
hitting some sweet shots, untill hit an off shot and cracked the crown
straight down the middle. I had a very long and agument with the shop
bought it from as paid like you =A3175 and it lasted about an hour.
Finnally they admitted that they had had anouth club come back to them
with the same problem and I got my cash back. I was lucky it went when
it did as I do not think that if had the club for some time then they
would have believed it was the clubs fault not mine.

I did get to keep the free bald eagle balls I got with it though in
compensation as told them I was midway through a round when if failed.

I sujest contacting the manufacturer as they might replace it for you
for shipping costs as they do get defective clubs now and again, play
the simperthy vote it might help.

good luck



 
Date: 20 Dec 2006 13:36:46
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra



lobshot694@bellsouth.net wrote:
> "Innapropriate use"....................how did you maintain your
> composure?


hahaha good call. I got royally pissed off and told the kid i'd play
him straight up anytime he could take the afternoon off.

then the manager came over to throw in his 2 cents - "Cobra won't
warranty anything bought on ebay." So i told him what the cobra rep
told me. and he said, "no, he's wrong, they won't"

i was angry all night long. I'm stupid that way.



 
Date: 20 Dec 2006 12:17:42
From:
Subject: Re: cracked cobra



"Innapropriate use"....................how did you maintain your
composure?



 
Date: 20 Dec 2006 11:59:48
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra


Thanks for the replies. I did contact Cobra first, who told me to go
through any golf shop
that carries the brand. I had hoped they would give me an rma and i
could just send back, but that wasn't happening.

I bought the club new on ebay from proshopwarehouse.com. They don't
respond to my email, and so i tried the local golf shop, who, as soon
as they heard ebay, were obviously not willing to deal with me.

The tech from Cobra was aware I bought on ebay and didn't seem to have
any problem with that.

I will try another shop tonite or tomorrow and see what they say.



  
Date: 20 Dec 2006 14:07:34
From: Dave
Subject: Re: cracked cobra


mike_0_007@hotmail.com wrote:
> Thanks for the replies. I did contact Cobra first, who told me to go
> through any golf shop
> that carries the brand. I had hoped they would give me an rma and i
> could just send back, but that wasn't happening.
>
> I bought the club new on ebay from proshopwarehouse.com. They don't
> respond to my email, and so i tried the local golf shop, who, as soon
> as they heard ebay, were obviously not willing to deal with me.
>
> The tech from Cobra was aware I bought on ebay and didn't seem to have
> any problem with that.
>
> I will try another shop tonite or tomorrow and see what they say.
>

Mike

Try other golf shops. I had a local Nevada Bob's refuse to get a Cobra
driver reshafted for me. Tried another place and they were willing to
send it in for me to be reshafted by Cobra. Check a number of stores and
good luck.

Dave


 
Date: 20 Dec 2006 11:05:21
From: Gordo
Subject: Re: cracked cobra



mike_0_007@hotmail.com wrote:
> Hi, can i get your opinion here please?
>
> I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
> and the shaft.
> Last weekend while playing I tee'd one a bit too high and sky'd it. Not
> totally off
> the top of the club, but the ball was probably about 20% over the edge.
> Still carried about
> 240 yards.
>
> Looked at the club for a potential sky mark and was shocked to see a 2
> inch crack running
> parallel to the face. crack is on the top of the club about 1/8 inch
> back from the face.
>
> brought the club to the golf shop where I was promptly told
> "inappropirate use" and "cobra will not warranty"
>
> so, one bad hit = totalled $300 club?

Contact the manufacturer directly.