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Date: 20 Dec 2006 06:36:42
From: mike_0_007@hotmail.com
Subject: cracked cobra
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Hi, can i get your opinion here please?
I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
and the shaft.
Last weekend while playing I tee'd one a bit too high and sky'd it. Not
totally off
the top of the club, but the ball was probably about 20% over the edge.
Still carried about
240 yards.
Looked at the club for a potential sky k and was shocked to see a 2
inch crack running
parallel to the face. crack is on the top of the club about 1/8 inch
back from the face.
brought the club to the golf shop where I was promptly told
"inappropirate use" and "cobra will not warranty"
so, one bad hit = totalled $300 club?
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Date: 09 Jan 2007 05:35:00
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra
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Last night when i got home there was a brand new HS-9 driver waiting
for me...
thanks Cobra!
SKIPPER wrote:
> Dene wrote:
>
> > Hmmmm.....graphite or steel? How did you bust it? I've never busted a
> > club before so hopefully that history will continue.
>
> I cracked a Callaway Hawk Eye VFT, right in the middle of the face.
> The crack slowly propagated vertically, and got so that sometimes
> when I hit the ball it wouldn't work just right.
>
> Callaway is aware their driver faces are close to the tolerance for
> impact, and limits the time of warranty. I didn't try to get it
> replaced,
> but it broke with a normal drive. I bought an identical replacement at
> Callawaypreowned and so far so good.
>
> -PA
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Date: 22 Dec 2006 08:59:15
From: SKIPPER
Subject: Re: cracked cobra
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Dene wrote:
> Hmmmm.....graphite or steel? How did you bust it? I've never busted a
> club before so hopefully that history will continue.
I cracked a Callaway Hawk Eye VFT, right in the middle of the face.
The crack slowly propagated vertically, and got so that sometimes
when I hit the ball it wouldn't work just right.
Callaway is aware their driver faces are close to the tolerance for
impact, and limits the time of warranty. I didn't try to get it
replaced,
but it broke with a normal drive. I bought an identical replacement at
Callawaypreowned and so far so good.
-PA
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Date: 22 Dec 2006 05:00:55
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra
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annika1980 wrote:
> mike_0_007@hotmail.com wrote:
> > so, one bad hit = totalled $300 club?
>
> Could've been worse.
> My next door neighbor had a similar experience with his BMW.
LOL
ps - the first shop certainly didn't OWE me anything.
but i did buy a new titliest volkey sand wedge at the 2nd
shop. Again, it's just one club - not a big deal to any of
these place involved. But it is to me.
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Date: 21 Dec 2006 19:03:58
From: annika1980
Subject: Re: cracked cobra
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mike_0_007@hotmail.com wrote:
> so, one bad hit = totalled $300 club?
Could've been worse.
My next door neighbor had a similar experience with his BMW.
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Date: 21 Dec 2006 14:41:29
From: Dene
Subject: Re: cracked cobra
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CKF wrote:
> "Dene" <gdstrue@aol.com> wrote in message
> news:1166730184.311438.198490@a3g2000cwd.googlegroups.com...
> >
> > mike_0_007@hotmail.com wrote:
> >> thanks for the advice, you were correct. I called Cobra again, and the
> >> rep there confirmed Ebay buy is no problem, might be if the club was
> >> used and not in good shape but this was new. He recommended a local
> >> shop located at Westboro Country Club, just down the road from here.
> >> The pro there was a really nice guy, called Cobra and
> >> described the fracture as the face separating from the head, and they
> >> authorized the RMA.. club is in the mail. Thanks!
> >
> > Glad to hear this, Mike. I replaced my Henry Griffits irons with a
> > nice set from Cobra. Was told they back their products 100%. Thanks
> > for confirming this.
> >
> > -Greg
> >
> I had a set of Cobra IIs that the 6-iron snapped off at the hosel. Cobra
> offered a reshaft, but at a charge because the warranty had expired. I
> didn't bother.
>
> FYI
>
> Chris
Hmmmm.....graphite or steel? How did you bust it? I've never busted a
club before so hopefully that history will continue.
-Greg
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Date: 22 Dec 2006 00:19:28
From: Howard Brazee
Subject: Re: cracked cobra
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On 21 Dec 2006 14:41:29 -0800, "Dene" <gdstrue@aol.com > wrote:
>Hmmmm.....graphite or steel? How did you bust it? I've never busted a
>club before so hopefully that history will continue.
I've had three graphite shafts bust - but twice it has been within a
couple of days from having a new head.
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Date: 21 Dec 2006 16:52:54
From: Zuke
Subject: Re: cracked cobra
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On Thu, 21 Dec 2006, mike_0_007@hotmail.com wrote:
> Greg - Cobra was both fast and positive on the phone. When I called
> back to reiterate what the first shop told me, and trying to dog the
> place a bit, the rep really didn't want to get into that. He just
I can understand that. The rep probably has to deal with that
shop on a regular basis and is probably a lot of his commission
while you are merely one guy with a driver. I'm not saying it is
sound business practice but the Cobra rep probably doesn't have
much sway over the shop. I don't understand why the shop owed
you anything though since you did not buy it there.
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Date: 21 Dec 2006 16:37:12
From: Zuke
Subject: Re: cracked cobra
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On Thu, 21 Dec 2006, mike_0_007@hotmail.com wrote:
> thanks for the advice, you were correct. I called Cobra again, and the
> rep there confirmed Ebay buy is no problem, might be if the club was
> used and not in good shape but this was new. He recommended a local
> shop located at Westboro Country Club, just down the road from here.
> The pro there was a really nice guy, called Cobra and
> described the fracture as the face separating from the head, and they
> authorized the RMA.. club is in the mail. Thanks!
>
Good to hear. Was surprised by your original story. I would have
told them would cracking this even more over the top of your
head constitute "non-usage".
I was worried that the ebay shop had sold you one of those special
Hong Kong Cobras. There was at one time a lot of counterfeiting
going on.
I can't imagine a reputable company not replacing the club in
that situation.
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Date: 21 Dec 2006 12:13:10
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra
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Greg - Cobra was both fast and positive on the phone. When I called
back to reiterate what the first shop told me, and trying to dog the
place a bit, the rep really didn't want to get into that. He just
suggested a better place to go. I'll post back after Cobra has
received the club and decides what to do, but I'm feeling
pretty positive now.
Dene wrote:
> mike_0_007@hotmail.com wrote:
> > thanks for the advice, you were correct. I called Cobra again, and the
> > rep there confirmed Ebay buy is no problem, might be if the club was
> > used and not in good shape but this was new. He recommended a local
> > shop located at Westboro Country Club, just down the road from here.
> > The pro there was a really nice guy, called Cobra and
> > described the fracture as the face separating from the head, and they
> > authorized the RMA.. club is in the mail. Thanks!
>
> Glad to hear this, Mike. I replaced my Henry Griffits irons with a
> nice set from Cobra. Was told they back their products 100%. Thanks
> for confirming this.
>
> -Greg
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Date: 21 Dec 2006 11:43:04
From: Dene
Subject: Re: cracked cobra
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mike_0_007@hotmail.com wrote:
> thanks for the advice, you were correct. I called Cobra again, and the
> rep there confirmed Ebay buy is no problem, might be if the club was
> used and not in good shape but this was new. He recommended a local
> shop located at Westboro Country Club, just down the road from here.
> The pro there was a really nice guy, called Cobra and
> described the fracture as the face separating from the head, and they
> authorized the RMA.. club is in the mail. Thanks!
Glad to hear this, Mike. I replaced my Henry Griffits irons with a
nice set from Cobra. Was told they back their products 100%. Thanks
for confirming this.
-Greg
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Date: 21 Dec 2006 22:21:50
From: CKF
Subject: Re: cracked cobra
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"Dene" <gdstrue@aol.com > wrote in message
news:1166730184.311438.198490@a3g2000cwd.googlegroups.com...
>
> mike_0_007@hotmail.com wrote:
>> thanks for the advice, you were correct. I called Cobra again, and the
>> rep there confirmed Ebay buy is no problem, might be if the club was
>> used and not in good shape but this was new. He recommended a local
>> shop located at Westboro Country Club, just down the road from here.
>> The pro there was a really nice guy, called Cobra and
>> described the fracture as the face separating from the head, and they
>> authorized the RMA.. club is in the mail. Thanks!
>
> Glad to hear this, Mike. I replaced my Henry Griffits irons with a
> nice set from Cobra. Was told they back their products 100%. Thanks
> for confirming this.
>
> -Greg
>
I had a set of Cobra IIs that the 6-iron snapped off at the hosel. Cobra
offered a reshaft, but at a charge because the warranty had expired. I
didn't bother.
FYI
Chris
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Date: 21 Dec 2006 11:35:09
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra
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thanks for the advice, you were correct. I called Cobra again, and the
rep there confirmed Ebay buy is no problem, might be if the club was
used and not in good shape but this was new. He recommended a local
shop located at Westboro Country Club, just down the road from here.
The pro there was a really nice guy, called Cobra and
described the fracture as the face separating from the head, and they
authorized the RMA.. club is in the mail. Thanks!
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Date: 21 Dec 2006 10:26:21
From: Matt 'Ocho' Aamold
Subject: Re: cracked cobra
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<mike_0_007@hotmail.com > wrote in message
news:1166625402.701735.231360@80g2000cwy.googlegroups.com...
> brought the club to the golf shop where I was promptly told
> "inappropirate use" and "cobra will not warranty"
BS. Contact Cobra and turn the shop in. Cobra will most likley replace the
club for free
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Date: 20 Dec 2006 13:36:46
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra
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lobshot694@bellsouth.net wrote:
> "Innapropriate use"....................how did you maintain your
> composure?
hahaha good call. I got royally pissed off and told the kid i'd play
him straight up anytime he could take the afternoon off.
then the manager came over to throw in his 2 cents - "Cobra won't
warranty anything bought on ebay." So i told him what the cobra rep
told me. and he said, "no, he's wrong, they won't"
i was angry all night long. I'm stupid that way.
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Date: 21 Dec 2006 10:29:57
From: Matt 'Ocho' Aamold
Subject: Re: cracked cobra
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<mike_0_007@hotmail.com > wrote in message
news:1166650606.749300.193460@73g2000cwn.googlegroups.com...
> then the manager came over to throw in his 2 cents - "Cobra won't
> warranty anything bought on ebay." So i told him what the cobra rep
> told me. and he said, "no, he's wrong, they won't"
The Cobra rep is legally employed by Cobra, the store manager is not....who
to believe...???? :-)
> i was angry all night long. I'm stupid that way.
I would have the 'mananger' to use their phone to contact Cobra right then
an there.
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Date: 20 Dec 2006 12:17:42
From:
Subject: Re: cracked cobra
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"Innapropriate use"....................how did you maintain your
composure?
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Date: 20 Dec 2006 11:59:48
From: mike_0_007@hotmail.com
Subject: Re: cracked cobra
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Thanks for the replies. I did contact Cobra first, who told me to go
through any golf shop
that carries the brand. I had hoped they would give me an rma and i
could just send back, but that wasn't happening.
I bought the club new on ebay from proshopwarehouse.com. They don't
respond to my email, and so i tried the local golf shop, who, as soon
as they heard ebay, were obviously not willing to deal with me.
The tech from Cobra was aware I bought on ebay and didn't seem to have
any problem with that.
I will try another shop tonite or tomorrow and see what they say.
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Date: 20 Dec 2006 14:07:34
From: Dave
Subject: Re: cracked cobra
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mike_0_007@hotmail.com wrote:
> Thanks for the replies. I did contact Cobra first, who told me to go
> through any golf shop
> that carries the brand. I had hoped they would give me an rma and i
> could just send back, but that wasn't happening.
>
> I bought the club new on ebay from proshopwarehouse.com. They don't
> respond to my email, and so i tried the local golf shop, who, as soon
> as they heard ebay, were obviously not willing to deal with me.
>
> The tech from Cobra was aware I bought on ebay and didn't seem to have
> any problem with that.
>
> I will try another shop tonite or tomorrow and see what they say.
>
Mike
Try other golf shops. I had a local Nevada Bob's refuse to get a Cobra
driver reshafted for me. Tried another place and they were willing to
send it in for me to be reshafted by Cobra. Check a number of stores and
good luck.
Dave
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Date: 20 Dec 2006 11:05:21
From: Gordo
Subject: Re: cracked cobra
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mike_0_007@hotmail.com wrote:
> Hi, can i get your opinion here please?
>
> I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
> and the shaft.
> Last weekend while playing I tee'd one a bit too high and sky'd it. Not
> totally off
> the top of the club, but the ball was probably about 20% over the edge.
> Still carried about
> 240 yards.
>
> Looked at the club for a potential sky k and was shocked to see a 2
> inch crack running
> parallel to the face. crack is on the top of the club about 1/8 inch
> back from the face.
>
> brought the club to the golf shop where I was promptly told
> "inappropirate use" and "cobra will not warranty"
>
> so, one bad hit = totalled $300 club?
Contact the manufacturer directly.
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Date: 20 Dec 2006 11:02:14
From: Mike Dalecki
Subject: Re: cracked cobra
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mike_0_007@hotmail.com wrote:
> Hi, can i get your opinion here please?
>
> I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
> and the shaft.
> Last weekend while playing I tee'd one a bit too high and sky'd it. Not
> totally off
> the top of the club, but the ball was probably about 20% over the edge.
> Still carried about
> 240 yards.
>
> Looked at the club for a potential sky k and was shocked to see a 2
> inch crack running
> parallel to the face. crack is on the top of the club about 1/8 inch
> back from the face.
>
> brought the club to the golf shop where I was promptly told
> "inappropirate use" and "cobra will not warranty"
>
> so, one bad hit = totalled $300 club?
>
The shop is not being straight with you. Every club should be able to
tolerate a skyk.
I'd try two things. First, I'd go back to the store and ask them again,
nicely, to resolve it. If they won't, indicate--nicely--that this is
the last thing you'll ever buy there, and you'll pass that sentiment on
to your friends and acquaintances, as well as report the experience on
the internet.
If they don't change their tune, contact the manufacturer. This club
should have no problem with this--it's a manufacturing defect. They
should replace it.
Mike
--
Mike Dalecki GCA Accredited Clubmaker http://clubdoctor.com
RSG-Wisconsin 2006 Report http://dalecki.net/rsgwis2006/pics/
RSG-Wisconsin 2007: June 22-24----Lawsonia!
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Date: 20 Dec 2006 06:47:58
From: squelchy
Subject: Re: cracked cobra
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mike_0_007@hotmail.com wrote:
> Hi, can i get your opinion here please?
>
> I have a 5 month old Cobra 414 driver. Its a nice club, love the feel
> and the shaft.
> Last weekend while playing I tee'd one a bit too high and sky'd it. Not
> totally off
> the top of the club, but the ball was probably about 20% over the edge.
> Still carried about
> 240 yards.
>
> Looked at the club for a potential sky k and was shocked to see a 2
> inch crack running
> parallel to the face. crack is on the top of the club about 1/8 inch
> back from the face.
>
> brought the club to the golf shop where I was promptly told
> "inappropirate use" and "cobra will not warranty"
>
> so, one bad hit =3D totalled $300 club?
Hi
I had a very simmilier experiance with a K1 30min after purchasing it
went out to the driving range to give it a whak went very well and was
hitting some sweet shots, untill hit an off shot and cracked the crown
straight down the middle. I had a very long and agument with the shop
bought it from as paid like you =A3175 and it lasted about an hour.
Finnally they admitted that they had had anouth club come back to them
with the same problem and I got my cash back. I was lucky it went when
it did as I do not think that if had the club for some time then they
would have believed it was the clubs fault not mine.
I did get to keep the free bald eagle balls I got with it though in
compensation as told them I was midway through a round when if failed.
I sujest contacting the manufacturer as they might replace it for you
for shipping costs as they do get defective clubs now and again, play
the simperthy vote it might help.
good luck
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