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Date: 25 Apr 2007 15:19:53
From: Louis
Subject: Troubles with Eagle Vines GC, Napa Valley?
Has anyone had any issues with Eagle Vines (EV)? I'm holding a
tournament for my club and was informed that the local electric
company will be doing underground maintenance, forcing the golf course
to go on powerless- no electricity - for the full day (I've verified
this is true). This happens to be on the same day as my tournament.
EV won't pro-rate, provide any discounts, or anything. What they will
do is have availalbe a BBQ, cooler of drinks, continental breakfast,
tables outside, etc. They will try to make it as 'business as usual'.
EV stated our tournaments are for golf only (range balls, carts, etc),
not specifically for club house, pro shop, etc!

I was pretty disappointed and angry and let them know it's
unreasonable, without some 'compensation'. It's not their fault but I
have 10 days to my tournament and I would like to make sure my members
are satisfied not just with the golf but the full experience of EV.
It's really a nice course and has awesome amenities.

I believe they will try their best but it's not about just golf, it's
the whole experience at a golf course. We have guys that play only
once a month and it's a getaway for them.


I guess the better question to ask is, what do you expect a golf
course to provide when you pay your "green fees/Tournament Fees"?
Golf only?, full service from clubhouse, golf course maintenance,
adequate pro shop, etc. ?

Thanks for your feedback,
Louis





 
Date: 26 Apr 2007 17:38:09
From: RockPile
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
On Apr 26, 1:19 pm, Howard Brazee <how...@brazee.net > wrote:
> On 26 Apr 2007 09:36:01 -0700, RockPile <rpyle_1...@yahoo.com> wrote:
>
> >It made me realize that the best place to be during a blackout is in
> >fact out on a golf course!
>
> I was being prepped for an operation one time - in the operating room,
> when the power went down.
>
> I'd rather be golfing.

No Doubt!

I got into a minor fender bender right as the power went out and we
had people running out of the beauty salon near the accident sure that
we had hurt someone because we had knocked out the power in her entire
building!

Rock



 
Date: 26 Apr 2007 14:20:36
From: Louis
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
Thanks for the feedback.
We're there to play golf and not just hang out at the clubhouse or
wherever else. But when you set up a tournament, it's not just the
golf. It's hanging out at their awesome clubhouse, drinks, and food.
Sure, my green fees does not entitle me to having food, beverage, etc
but the amenities are some of the reasons to go play there.

Lunch isn't included and the notice from the electric company was
given to them earlier this week. Like you say, shit happens. I just
don't like it when it happens on the day of my tourney!
We decided to keep the tournament there anyways.

Thanks and good golfing!


On Apr 26, 10:36 am, Tom Yost <t...@nospamme.com > wrote:
> On Thu, 26 Apr 2007 11:19:15 -0600, Howard Brazee <how...@brazee.net>
> wrote:
>
> >On 26 Apr 2007 09:36:01 -0700, RockPile <rpyle_1...@yahoo.com> wrote:
>
> >>It made me realize that the best place to be during a blackout is in
> >>fact out on a golf course!
>
> >I was being prepped for an operation one time - in the operating room,
> >when the power went down.
>
> Then Trapper John and Hawkeye fired up the generator and saved the
> day...




 
Date: 26 Apr 2007 09:36:01
From: RockPile
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
On Apr 25, 6:19 pm, Louis <louis.fong...@gmail.com > wrote:
> Has anyone had any issues with Eagle Vines (EV)? I'm holding a
> tournament for my club and was informed that the local electric
> company will be doing underground maintenance, forcing the golf course
> to go on powerless- no electricity - for the full day (I've verified
> this is true). This happens to be on the same day as my tournament.
> EV won't pro-rate, provide any discounts, or anything. What they will
> do is have availalbe a BBQ, cooler of drinks, continental breakfast,
> tables outside, etc. They will try to make it as 'business as usual'.
> EV stated our tournaments are for golf only (range balls, carts, etc),
> not specifically for club house, pro shop, etc!
>
> I was pretty disappointed and angry and let them know it's
> unreasonable, without some 'compensation'. It's not their fault but I
> have 10 days to my tournament and I would like to make sure my members
> are satisfied not just with the golf but the full experience of EV.
> It's really a nice course and has awesome amenities.
>
> I believe they will try their best but it's not about just golf, it's
> the whole experience at a golf course. We have guys that play only
> once a month and it's a getaway for them.
>
> I guess the better question to ask is, what do you expect a golf
> course to provide when you pay your "green fees/Tournament Fees"?
> Golf only?, full service from clubhouse, golf course maintenance,
> adequate pro shop, etc. ?
>
> Thanks for your feedback,
> Louis

My reaction is to roll with the punches, but if this were a big
customer golf outing (for instance) I can see how it could rankle.

I went to a work-related charity golf outing in 2003 the day after the
big east coast blackout. What struck me was how little the event was
impacted by what was otherwise a pain in the rear on a national scale.

It made me realize that the best place to be during a blackout is in
fact out on a golf course!

Rock



  
Date: 26 Apr 2007 11:19:15
From: Howard Brazee
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
On 26 Apr 2007 09:36:01 -0700, RockPile <rpyle_1999@yahoo.com > wrote:

>It made me realize that the best place to be during a blackout is in
>fact out on a golf course!

I was being prepped for an operation one time - in the operating room,
when the power went down.

I'd rather be golfing.


   
Date: 26 Apr 2007 10:36:37
From: Tom Yost
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
On Thu, 26 Apr 2007 11:19:15 -0600, Howard Brazee <howard@brazee.net >
wrote:

>On 26 Apr 2007 09:36:01 -0700, RockPile <rpyle_1999@yahoo.com> wrote:
>
>>It made me realize that the best place to be during a blackout is in
>>fact out on a golf course!
>
>I was being prepped for an operation one time - in the operating room,
>when the power went down.
>

Then Trapper John and Hawkeye fired up the generator and saved the
day...






 
Date: 26 Apr 2007 06:14:51
From:
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
On Apr 25, 4:19 pm, Louis <louis.fong...@gmail.com > wrote:
> Has anyone had any issues with Eagle Vines (EV)? I'm holding a
> tournament for my club and was informed that the local electric
> company will be doing underground maintenance, forcing the golf course
> to go on powerless- no electricity - for the full day (I've verified
> this is true). This happens to be on the same day as my tournament.
> EV won't pro-rate, provide any discounts, or anything. What they will
> do is have availalbe a BBQ, cooler of drinks, continental breakfast,
> tables outside, etc. They will try to make it as 'business as usual'.
> EV stated our tournaments are for golf only (range balls, carts, etc),
> not specifically for club house, pro shop, etc!
>
> I was pretty disappointed and angry and let them know it's
> unreasonable, without some 'compensation'. It's not their fault but I
> have 10 days to my tournament and I would like to make sure my members
> are satisfied not just with the golf but the full experience of EV.
> It's really a nice course and has awesome amenities.
>
> I believe they will try their best but it's not about just golf, it's
> the whole experience at a golf course. We have guys that play only
> once a month and it's a getaway for them.
>
> I guess the better question to ask is, what do you expect a golf
> course to provide when you pay your "green fees/Tournament Fees"?
> Golf only?, full service from clubhouse, golf course maintenance,
> adequate pro shop, etc. ?
>
> Thanks for your feedback,
> Louis


Dang..... BBQ, coolers, outside tables and golf. Anyone who complains
is spoiled and doesnt deserve it anyway.



 
Date: 25 Apr 2007 19:52:40
From: Frank Ketchum
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?

"Louis" <louis.fong.lf@gmail.com > wrote in message
news:1177539593.148162.239330@t39g2000prd.googlegroups.com...
>
> I believe they will try their best but it's not about just golf, it's
> the whole experience at a golf course. We have guys that play only
> once a month and it's a getaway for them.
>

I go to golf courses mainly to golf, not stand around the proshop or sit in
the clubhouse. To each his own.




 
Date: 25 Apr 2007 19:40:38
From: sfb
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
Question #1 - What does your contract say?

Question #2 - Did the club know about the power outage when they signed the
contract?

Without electric power, all the food in the refrigerators and freezers will
go bad. If the club management doesn't insist that the local power company
move in a big motor-generator, they are terminally stupid.

If you wan to fuck with them. call the health department about the possible
spoilage of stuff in the refrigerators and freezers.

"Louis" <louis.fong.lf@gmail.com > wrote in message
news:1177539593.148162.239330@t39g2000prd.googlegroups.com...
> Has anyone had any issues with Eagle Vines (EV)? I'm holding a
> tournament for my club and was informed that the local electric
> company will be doing underground maintenance, forcing the golf course
> to go on powerless- no electricity - for the full day (I've verified
> this is true). This happens to be on the same day as my tournament.
> EV won't pro-rate, provide any discounts, or anything. What they will
> do is have availalbe a BBQ, cooler of drinks, continental breakfast,
> tables outside, etc. They will try to make it as 'business as usual'.
> EV stated our tournaments are for golf only (range balls, carts, etc),
> not specifically for club house, pro shop, etc!
>
> I was pretty disappointed and angry and let them know it's
> unreasonable, without some 'compensation'. It's not their fault but I
> have 10 days to my tournament and I would like to make sure my members
> are satisfied not just with the golf but the full experience of EV.
> It's really a nice course and has awesome amenities.
>
> I believe they will try their best but it's not about just golf, it's
> the whole experience at a golf course. We have guys that play only
> once a month and it's a getaway for them.
>
>
> I guess the better question to ask is, what do you expect a golf
> course to provide when you pay your "green fees/Tournament Fees"?
> Golf only?, full service from clubhouse, golf course maintenance,
> adequate pro shop, etc. ?
>
> Thanks for your feedback,
> Louis
>




 
Date: 25 Apr 2007 23:16:12
From: Bear
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
On 25 Apr 2007 15:19:53 -0700, Louis <louis.fong.lf@gmail.com > wrote:

>I guess the better question to ask is, what do you expect a golf
>course to provide when you pay your "green fees/Tournament Fees"?
>Golf only?, full service from clubhouse, golf course maintenance,
>adequate pro shop, etc. ?
>
>Thanks for your feedback,

I help put together an annual outing for 8 guys (25 more sleeps) and
personally all I really care about is the golf. Two of the courses
that we are going to this year have built new clubhouses in the last 5
years. Personally I preferred them with the old clubhouses and the old
green fees :(. We do play 36 holes each day at the same course so
lunch on site is preferred but if it wasn't available it wouldn't be
the end of the world. I do ask about all the services that are
available at the course at the time of booking and I follow that up
with confirmation calls before we leave for the trip. Two years ago I
did all this and still got screwed in Christina Lake. We were told
that the kitchen would be open for breakfast and it wasn't. My mistake
was not confirming it with the head pro and relying on an underling.
Problem there was that well Christina Lake is the middle of nowhere
and there wasn't any other options. The second day the kitchen was
ready for us.

Back to the question I only care that the course is in decent shape
and that the course keeps a decent pace of play. Nothing worse than
playing the first 18 and not having enough time to have lunch before
teeing off for the second go round. Pro shop, clubhouse and other
amenities are secondary.


 
Date: 25 Apr 2007 16:02:40
From: Tom Yost
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
On 25 Apr 2007 15:19:53 -0700, Louis <louis.fong.lf@gmail.com > wrote:

>Has anyone had any issues with Eagle Vines (EV)? I'm holding a
>tournament for my club and was informed that the local electric
>company will be doing underground maintenance, forcing the golf course
>to go on powerless- no electricity - for the full day (I've verified
>this is true). This happens to be on the same day as my tournament.
>EV won't pro-rate, provide any discounts, or anything. What they will
>do is have availalbe a BBQ, cooler of drinks, continental breakfast,
>tables outside, etc. They will try to make it as 'business as usual'.
>EV stated our tournaments are for golf only (range balls, carts, etc),
>not specifically for club house, pro shop, etc!
>
>I was pretty disappointed and angry and let them know it's
>unreasonable, without some 'compensation'. It's not their fault but I
>have 10 days to my tournament and I would like to make sure my members
>are satisfied not just with the golf but the full experience of EV.
>It's really a nice course and has awesome amenities.
>
>I believe they will try their best but it's not about just golf, it's
>the whole experience at a golf course. We have guys that play only
>once a month and it's a getaway for them.
>
>
>I guess the better question to ask is, what do you expect a golf
>course to provide when you pay your "green fees/Tournament Fees"?
>Golf only?, full service from clubhouse, golf course maintenance,
>adequate pro shop, etc. ?
>
>Thanks for your feedback,
>Louis


Wondering what exactly you will be lacking? What part of the full
experience of the course requires electricity ?

Tom


 
Date: 25 Apr 2007 18:59:44
From: Joe
Subject: Re: Troubles with Eagle Vines GC, Napa Valley?
Louis wrote:
> Has anyone had any issues with Eagle Vines (EV)? I'm holding a
> tournament for my club and was informed that the local electric
> company will be doing underground maintenance, forcing the golf course
> to go on powerless- no electricity - for the full day (I've verified
> this is true). This happens to be on the same day as my tournament.
> EV won't pro-rate, provide any discounts, or anything. What they will
> do is have availalbe a BBQ, cooler of drinks, continental breakfast,
> tables outside, etc. They will try to make it as 'business as usual'.
> EV stated our tournaments are for golf only (range balls, carts, etc),
> not specifically for club house, pro shop, etc!
>
> I was pretty disappointed and angry and let them know it's
> unreasonable, without some 'compensation'. It's not their fault but I
> have 10 days to my tournament and I would like to make sure my members
> are satisfied not just with the golf but the full experience of EV.
> It's really a nice course and has awesome amenities.
>
> I believe they will try their best but it's not about just golf, it's
> the whole experience at a golf course. We have guys that play only
> once a month and it's a getaway for them.
>
>
> I guess the better question to ask is, what do you expect a golf
> course to provide when you pay your "green fees/Tournament Fees"?
> Golf only?, full service from clubhouse, golf course maintenance,
> adequate pro shop, etc. ?
>
> Thanks for your feedback,
> Louis

Was the BBQ, drinks etc already part of your deal or are they adding it
on at no cost to you as a "make good"?

If so, why are you asking for additional adjustment? You did a deal for
a golf tournament, not the rental of the Club for the day.

Stuff happens, roll with it.

Joe