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Date: 20 Apr 2007 12:26:37
From: The_Professor
Subject: American Hospitality
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Went to a local restaurant last night for a small celebration. We
ordered an appetizer, but the waiter didn't put it on the order. One
of the dishes my wife ordered also didn't make it to our table. In
either case the issue was minor. The main entrees were served and
prepared well. However, because of the error, they comped us the meal;
about $US60.00 for the two of us. This has happened several times in
the US. I recall one time my wife ordered something without cheese as
she is allergic to dairy products. They took it back, made a deluxe
version of the entree (fajitas) and comped it.
I also recall a time we visited a restaurant in a hotel in Lethbridge,
Alberta that considered itself to be something. I ordered a steak,
medium rare, on the rare side. They served me a steak well done, which
to me was like shoe leather. I refused it. The waiter freaked out. A
guy from the kitchen came out and told me I could have that steak at
1/2 price. It was a 30 buck steak, and this was a few years ago. I
said no way. Why would I pay 15 bucks for a steak I wouldn't eat? The
guy got all surly. So I said forget it. The guy said fine by him but I
had to pay for it. If a relative weren't picking up the bill, if it
were me, I would have told him to stuff it, but for the sake of not
making a scene at a family gathering, we agreed that I would take a
replacement. So an hour later another piece of shoe leather arrives at
the table! My relative paid for it. This sort of thing has happened to
me several times in Canada, (another even nastier event in Prince
Albert, Sask) and I cannot recall being comped a meal in Canada when
it wasn't right.
Fact is, when it comes to service, Americans are #1! I have had rounds
of golf comped, hotel rooms and even airfares for service related
issues. I can't recall ever having anything comped in Canada for
service related issues.I suspect the airfare thing is a thing of the
past though. Flying in the US is a total nightmare these days.
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Date: 27 Apr 2007 04:41:46
From: Carbon
Subject: Re: American Hospitality
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On Thu, 26 Apr 2007 21:44:57 +0000, Sparky wrote:
> Your theory would have some merit if not for the fact that he's
> canadian.....
I've lived in both countries. There are definitely differences between
Canada and the US. For example, temperature. However people are pretty
much the same everywhere. To suggest otherwise, as Robert so often does,
is a bit strange. Especially considering he's running down his own
country. Usually its the other way around.
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Date: 27 Apr 2007 00:53:56
From: Otto
Subject: Re: American Hospitality
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"Carbon" <nobrac@nospam.tampabay.rr.com > wrote in message
news:46317f0a$0$8931$4c368faf@roadrunner.com...
> I've lived in both countries. There are definitely differences between
> Canada and the US. For example, temperature. However people are pretty
> much the same everywhere.
I do believe that most human beings transmit a temperature, when properly
measured, of 98.6 degrees F.
Higher temps indicate a fever brought on by illness.
Otto
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Date: 23 Apr 2007 09:27:54
From: Ezran
Subject: Re: American Hospitality
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On 20 Apr 2007 12:26:37 -0700, The_Professor <dbid@att.net > wrote:
>Went to a local restaurant last night for a small celebration. We
>ordered an appetizer, but the waiter didn't put it on the order. One
Sorry, but what's "comped"?
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Date: 23 Apr 2007 02:55:43
From: Bobby Knight
Subject: Re: American Hospitality
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On Mon, 23 Apr 2007 09:27:54 +0800, Ezran <ezran6006@hotmail.com >
wrote:
>On 20 Apr 2007 12:26:37 -0700, The_Professor <dbid@att.net> wrote:
>
>>Went to a local restaurant last night for a small celebration. We
>>ordered an appetizer, but the waiter didn't put it on the order. One
>
>
>Sorry, but what's "comped"?
It's short for complimentary... freebie.
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Date: 24 Apr 2007 15:56:23
From: Ezran
Subject: Re: American Hospitality
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On Mon, 23 Apr 2007 02:55:43 GMT, Bobby Knight <bknight@conramp.net >
wrote:
>On Mon, 23 Apr 2007 09:27:54 +0800, Ezran <ezran6006@hotmail.com>
>wrote:
>
>>On 20 Apr 2007 12:26:37 -0700, The_Professor <dbid@att.net> wrote:
>>
>>>Went to a local restaurant last night for a small celebration. We
>>>ordered an appetizer, but the waiter didn't put it on the order. One
>>
>>
>>Sorry, but what's "comped"?
>
>It's short for complimentary... freebie.
Oh thanks, I thought its something bad. Completely the other way
around then.
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Date: 22 Apr 2007 19:57:16
From: Carbon
Subject: Re: American Hospitality
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On Sun, 22 Apr 2007 14:17:50 +0000, Robert Hamilton wrote:
> Carbon wrote:
>> On Fri, 20 Apr 2007 12:26:37 -0700, The_Professor wrote:
>>
>> > Fact is, when it comes to service, Americans are #1! I have had
>> > rounds of golf comped, hotel rooms and even airfares for service
>> > related issues. I can't recall ever having anything comped in Canada
>> > for service related issues.I suspect the airfare thing is a thing of
>> > the past though. Flying in the US is a total nightmare these days.
>>
>> You seem to equate quality of service with how much you get comped. Let
>> me guess, you complain a lot.
>
> I complained about the steak. For 30 bucks (15 years ago), IMHO, it's
> not too much to ask for it to be cooked properly. The other day, we
> didn't complain at all. In fact we told the waiter it was no big deal,
> and were quite surprised when he comped the meal.
15 years ago in Lethbridge, AB. That probably would have been either the
Lethbridge Lodge, the Beefeater, Sven Erickson's or whatever the name of
the place was in the El Rancho on Mayor McGrath Drive. Wellington's?
Anyway, I've have never had a bad experience at any of them. I did get a
corked bottle of wine at Sven Erickson's one time, which they quickly
replaced. I do not remember if they gave me a discount, but then I would
never have made a big fuss over an honest mistake.
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Date: 22 Apr 2007 17:22:45
From: Robert Hamilton
Subject: Re: American Hospitality
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bigoldcat2@yahoo.com wrote:
> On Apr 22, 10:17 am, Robert Hamilton <D...@att.net> wrote:
> > Carbon wrote:
> > > On Fri, 20 Apr 2007 12:26:37 -0700, The_Professor wrote:
> >
> > > > Fact is, when it comes to service, Americans are #1! I have had rounds
> > > > of golf comped, hotel rooms and even airfares for service related
> > > > issues. I can't recall ever having anything comped in Canada for service
> > > > related issues.I suspect the airfare thing is a thing of the past
> > > > though. Flying in the US is a total nightmare these days.
> >
> > > You seem to equate quality of service with how much you get comped. Let me
> > > guess, you complain a lot.
> >
> > I complained about the steak. For 30 bucks (15 years ago), IMHO, it's not too
> > much to ask for it to be cooked properly. The other day, we didn't complain at
> > all. In fact we told the waiter it was no big deal, and were quite surprised
> > when he comped the meal.
>
> I get the feeling that The Professors extensive travel history
> consists of living in the US and having been to Canada. While the US
> is my home and one of my favorite countrys, I have had royal treatment
> all over the world. Having traveled all over the planet, I would say
> that people treat people the way they come across, kindness begets
> kindness etc. I hope the Professor gets a chance to do some travelling
> and some learning.
Yup. You got it. Never lived anywhere but the US. Only "been to" Canada.
Speaking of other countries....my limited experience on Britain, the hospitality was
superb. Most places they would ask if whatever were satisfactory, and I knew that if
it weren't, it was no big deal; they would replace it without question. Only thing
is there was never a problem, so I don't know how they would respond. France is like
Canada on crack.
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Date: 22 Apr 2007 08:26:51
From:
Subject: Re: American Hospitality
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On Apr 22, 10:17 am, Robert Hamilton <D...@att.net > wrote:
> Carbon wrote:
> > On Fri, 20 Apr 2007 12:26:37 -0700, The_Professor wrote:
>
> > > Fact is, when it comes to service, Americans are #1! I have had rounds
> > > of golf comped, hotel rooms and even airfares for service related
> > > issues. I can't recall ever having anything comped in Canada for service
> > > related issues.I suspect the airfare thing is a thing of the past
> > > though. Flying in the US is a total nightmare these days.
>
> > You seem to equate quality of service with how much you get comped. Let me
> > guess, you complain a lot.
>
> I complained about the steak. For 30 bucks (15 years ago), IMHO, it's not too
> much to ask for it to be cooked properly. The other day, we didn't complain at
> all. In fact we told the waiter it was no big deal, and were quite surprised
> when he comped the meal.
I get the feeling that The Professors extensive travel history
consists of living in the US and having been to Canada. While the US
is my home and one of my favorite countrys, I have had royal treatment
all over the world. Having traveled all over the planet, I would say
that people treat people the way they come across, kindness begets
kindness etc. I hope the Professor gets a chance to do some travelling
and some learning.
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Date: 26 Apr 2007 21:44:57
From: Sparky
Subject: Re: American Hospitality
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On 22-Apr-2007, bigoldcat2@yahoo.com wrote:
> On Apr 22, 10:17 am, Robert Hamilton <D...@att.net> wrote:
> > Carbon wrote:
> > > On Fri, 20 Apr 2007 12:26:37 -0700, The_Professor wrote:
> >
> > > > Fact is, when it comes to service, Americans are #1! I have had
> > > > rounds
> > > > of golf comped, hotel rooms and even airfares for service related
> > > > issues. I can't recall ever having anything comped in Canada for
> > > > service
> > > > related issues.I suspect the airfare thing is a thing of the past
> > > > though. Flying in the US is a total nightmare these days.
> >
> > > You seem to equate quality of service with how much you get comped.
> > > Let me
> > > guess, you complain a lot.
> >
> > I complained about the steak. For 30 bucks (15 years ago), IMHO, it's
> > not too
> > much to ask for it to be cooked properly. The other day, we didn't
> > complain at
> > all. In fact we told the waiter it was no big deal, and were quite
> > surprised
> > when he comped the meal.
>
> I get the feeling that The Professors extensive travel history
> consists of living in the US and having been to Canada. While the US
> is my home and one of my favorite countrys, I have had royal treatment
> all over the world. Having traveled all over the planet, I would say
> that people treat people the way they come across, kindness begets
> kindness etc. I hope the Professor gets a chance to do some travelling
> and some learning.
Your theory would have some merit if not for the fact that he's
canadian.....
me
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Date: 21 Apr 2007 10:19:55
From: Miss Anne Thrope
Subject: Re: American Hospitality
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Uhh, that's what you THOUGHT happened.
This is what really happened.
They took it back, made a deluxe version of the entree(fajitas), spit in
it and rubbed their genitalia on it, and comped it."
THAT'S American hospitality.
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Date: 22 Apr 2007 14:21:39
From: Robert Hamilton
Subject: Re: American Hospitality
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Miss Anne Thrope wrote:
> Uhh, that's what you THOUGHT happened.
> This is what really happened.
>
> They took it back, made a deluxe version of the entree(fajitas), spit in
> it and rubbed their genitalia on it, and comped it."
>
> THAT'S American hospitality.
Actually we didn't ask then to take back the fajitas either. We were willing
to pick the chees out. They did it themselves...but you and I think alike
about the steak...no way I was going to eat it!
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Date: 20 Apr 2007 22:06:36
From: Dene
Subject: Re: American Hospitality
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On Apr 20, 2:57=EF=BF=BDpm, frank ross <f...@net.net > wrote:
> The_Professor wrote:
> > Went to a local restaurant last night for a small celebration.
>
> Wow. =A0Isn't this the third or fourth OT thread that you've begun in the
> last couple of days? =A0You're the one that blames others for R.S.G.
> ceasing to be golf-related.
>
> Go figure.
>
> Frank Ross
Figure out your fetish for Rob and me first, Francis.
-Greg
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Date: 20 Apr 2007 16:57:37
From: frank ross
Subject: Re: American Hospitality
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The_Professor wrote:
> Went to a local restaurant last night for a small celebration.
Wow. Isn't this the third or fourth OT thread that you've begun in the
last couple of days? You're the one that blames others for R.S.G.
ceasing to be golf-related.
Go figure.
Frank Ross
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Date: 21 Apr 2007 10:28:20
From: John Reddy
Subject: Re: American Hospitality
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In article <58srciF2i89m6U1@mid.individual.net >,
frank ross <fross@net.net > wrote:
> The_Professor wrote:
> > Went to a local restaurant last night for a small celebration.
>
> Wow. Isn't this the third or fourth OT thread that you've begun in the
> last couple of days? You're the one that blames others for R.S.G.
> ceasing to be golf-related.
>
> Go figure.
>
> Frank Ross
C'mon , Frank. There's golf content in there. He mentioned getting a
round comped.
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Date: 20 Apr 2007 17:20:04
From: sfb
Subject: Re: American Hospitality
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Illogical post of the year. Bad service results in comps, therefore the
service is good.
"The_Professor" <dbid@att.net > wrote in message
news:1177097197.081491.243050@y80g2000hsf.googlegroups.com...
> Went to a local restaurant last night for a small celebration. We
> ordered an appetizer, but the waiter didn't put it on the order. One
> of the dishes my wife ordered also didn't make it to our table. In
> either case the issue was minor. The main entrees were served and
> prepared well. However, because of the error, they comped us the meal;
> about $US60.00 for the two of us. This has happened several times in
> the US. I recall one time my wife ordered something without cheese as
> she is allergic to dairy products. They took it back, made a deluxe
> version of the entree (fajitas) and comped it.
>
> I also recall a time we visited a restaurant in a hotel in Lethbridge,
> Alberta that considered itself to be something. I ordered a steak,
> medium rare, on the rare side. They served me a steak well done, which
> to me was like shoe leather. I refused it. The waiter freaked out. A
> guy from the kitchen came out and told me I could have that steak at
> 1/2 price. It was a 30 buck steak, and this was a few years ago. I
> said no way. Why would I pay 15 bucks for a steak I wouldn't eat? The
> guy got all surly. So I said forget it. The guy said fine by him but I
> had to pay for it. If a relative weren't picking up the bill, if it
> were me, I would have told him to stuff it, but for the sake of not
> making a scene at a family gathering, we agreed that I would take a
> replacement. So an hour later another piece of shoe leather arrives at
> the table! My relative paid for it. This sort of thing has happened to
> me several times in Canada, (another even nastier event in Prince
> Albert, Sask) and I cannot recall being comped a meal in Canada when
> it wasn't right.
>
> Fact is, when it comes to service, Americans are #1! I have had rounds
> of golf comped, hotel rooms and even airfares for service related
> issues. I can't recall ever having anything comped in Canada for
> service related issues.I suspect the airfare thing is a thing of the
> past though. Flying in the US is a total nightmare these days.
>
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Date: 20 Apr 2007 14:07:40
From: John B.
Subject: Re: American Hospitality
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On Apr 20, 3:26 pm, The_Professor <d...@att.net > wrote:
> Went to a local restaurant last night for a small celebration. We
> ordered an appetizer, but the waiter didn't put it on the order. One
> of the dishes my wife ordered also didn't make it to our table. In
> either case the issue was minor. The main entrees were served and
> prepared well. However, because of the error, they comped us the meal;
> about $US60.00 for the two of us. This has happened several times in
> the US. I recall one time my wife ordered something without cheese as
> she is allergic to dairy products. They took it back, made a deluxe
> version of the entree (fajitas) and comped it.
>
> I also recall a time we visited a restaurant in a hotel in Lethbridge,
> Alberta that considered itself to be something. I ordered a steak,
> medium rare, on the rare side. They served me a steak well done, which
> to me was like shoe leather. I refused it. The waiter freaked out. A
> guy from the kitchen came out and told me I could have that steak at
> 1/2 price. It was a 30 buck steak, and this was a few years ago. I
> said no way. Why would I pay 15 bucks for a steak I wouldn't eat? The
> guy got all surly. So I said forget it. The guy said fine by him but I
> had to pay for it. If a relative weren't picking up the bill, if it
> were me, I would have told him to stuff it, but for the sake of not
> making a scene at a family gathering, we agreed that I would take a
> replacement. So an hour later another piece of shoe leather arrives at
> the table! My relative paid for it. This sort of thing has happened to
> me several times in Canada, (another even nastier event in Prince
> Albert, Sask) and I cannot recall being comped a meal in Canada when
> it wasn't right.
>
> Fact is, when it comes to service, Americans are #1! I have had rounds
> of golf comped, hotel rooms and even airfares for service related
> issues. I can't recall ever having anything comped in Canada for
> service related issues.I suspect the airfare thing is a thing of the
> past though. Flying in the US is a total nightmare these days.
I've had good and bad service in both countries. I wouldn't be so
quick to say one is demonstrably better than the other.
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Date: 21 Apr 2007 04:12:06
From: bill-o
Subject: Re: American Hospitality
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On 20-Apr-2007, "John B." <johnb505@gmail.com > wrote:
> I've had good and bad service in both countries. I wouldn't be so
> quick to say one is demonstrably better than the other.
He wasn't saying service was better or worse, just the reaction to poor
service incidents was better here.
--
bill-o
A "gimme" can best be defined as an agreement between
two golfers neither of whom can putt very well.
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Date: 20 Apr 2007 16:03:16
From: MnMikew
Subject: Re: American Hospitality
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"The_Professor" <dbid@att.net > wrote in message
news:1177097197.081491.243050@y80g2000hsf.googlegroups.com...
> Went to a local restaurant last night for a small celebration. We
> ordered an appetizer, but the waiter didn't put it on the order. One
> of the dishes my wife ordered also didn't make it to our table. In
> either case the issue was minor. The main entrees were served and
> prepared well. However, because of the error, they comped us the meal;
> about $US60.00 for the two of us.
I had a waitress dump a glass of wine on me at a seafood place once. Food,
drinks and dry cleaning my leather jacket all free. :-) The ironic this was
I was eating shrimp scampi in wine sauce.
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